Supply Chain & Logistics Health Check

How well does your supply chain actually run?

Built for Dubai businesses moving goods across suppliers, ports, warehouses, and last-mile networks. This 6-minute diagnostic stress-tests your supply chain operation across six pillars and connects you with our vetted partners to cut cost, reduce risk, and improve reliability.

Duration

~6 minutes

Questions

18 across 6 pillars

Output

Score + tailored intros

Pillars you'll be assessed against

Supplier & Route Risk
Transit Reliability & Visibility
Cost, Compliance & Documentation
Procurement & Sourcing
Planning & Forecasting
Warehousing & Inventory

A few details first

Tell us about you and your business

So we can send your tailored results and connect you with the right vetted partners across logistics and supply chain.

Full name *

Phone *

Email *

Company name *

Company website *

Company size *

Are you a Dubai Chambers member? *

Your role *

Job title (optional)

Industry *

Current annual revenue (AED) *

Single biggest barrier to growth *

Pillar 1 of 6

Supplier & Route Risk

Red Sea disruption is still rerouting Asia-Europe traffic via the Cape of Good Hope, adding around 14 days and meaningful cost to UAE importers. Strait of Hormuz tensions and intra-GCC border friction add further fragility. Resilience here is not about hoping nothing breaks: it is about pre-built optionality before it does.

1. How concentrated is your logistics spend across a single provider or route?

Diversified: at least three providers, no single one over 40% of spend Limited: two main providers, one dominant but a viable backup exists Concentrated: one provider handles 70%+ with no real backup Single point: one provider, switching them off would freeze us

2. If your primary route or port closed for 30 days, do you have alternatives ready to use?

Multiple: identified, costed, and with at least one provider relationship in place Some: we know what we'd switch to but haven't tested it Limited: vague awareness, no concrete plan None: we'd be improvising under pressure

3. Do you have a documented contingency plan you've actually used or rehearsed in the last 12 months?

Yes: documented, tested, with named decision-makers and clear triggers Informal: we know what we'd do but it's not written down Limited: a few notes in a folder somewhere None: we'll figure it out when it happens

Pillar 2 of 6

Transit Reliability & Visibility

Late shipments turn into customer service incidents, missed sales, and contract penalties. The difference between providers who hit their dates and those who don't compounds across hundreds of shipments a year. Reliability here means knowing where every shipment is, holding providers to enforceable SLAs, and being able to act when one slips.

1. What proportion of your shipments arrive within their committed timeframe?

95%+: late deliveries are rare exceptions 85 to 95%: occasional delays, mostly manageable 70 to 85%: delays are frequent and material Under 70%, or we don't measure it

2. How do you track shipments in transit?

Real-time visibility across all providers from a single dashboard Provider portals: we log in to each one separately Email updates and phone calls when we ask We don't track until something goes wrong

3. What service-level agreements (SLAs) are in place with your providers?

Documented SLAs with penalties: tracked and enforced quarterly Documented commitments: but rarely enforced Verbal expectations: nothing in writing No SLAs: we take what we get

Pillar 3 of 6

Cost, Compliance & Documentation

Your logistics spend is rarely as predictable as the original quote suggests. Hidden costs accumulate through unaudited invoices, documentation errors, and missed duty preferences. Tight controls on quote-to-actual, HS code accuracy, and customs paperwork turn logistics from a black box into a managed line item.

1. How do you benchmark your logistics costs against market rates?

Quarterly: multiple quotes per lane with rate benchmarking Annually: at renewal time, we shop the major lanes When something feels off: a sense-check rather than discipline We don't: we trust our providers' rates

2. How accurate is your customs documentation (HS codes, declarations, invoices)?

Standardised: HS codes pre-assigned per SKU, customs broker reviews everything, CEPA duty preferences claimed where applicable Reliable: occasional reclassification needed, but seldom causes delays Inconsistent: errors and customs delays happen several times a year Ad hoc: each shipment is handled fresh, errors are common

3. How do you audit logistics invoices for accuracy?

Three-way match: every invoice checked against quote and proof of delivery Spot checks: random invoices reviewed each month Only when something looks wrong: reactive only We don't audit: invoices are paid as received

Pillar 4 of 6

Procurement & Sourcing

Many companies leave 10 to 20% of spend unchallenged each year. The culprits are predictable: vendors that get re-used by default, contracts that auto-renew without a fresh quote, and approval workflows that run on email and spreadsheets. Competitive sourcing on a regular cadence plus a clean procure-to-pay process is where the margin sits.

1. What share of your annual spend goes through a competitive sourcing process every 12 to 24 months?

More than 80%: structured sourcing calendar with named category owners 60 to 80%: major categories reviewed, tail spend left alone 30 to 60%: some categories assessed regularly Under 30%, or we don't formally source: vendors are inherited and rarely challenged

2. How manual is your procure-to-pay process (requisition, approval, PO, receipt, invoice match, payment)?

Mostly automated: system handles approvals, three-way match, and payment Partially automated: some steps digitised but significant email and spreadsheets Mostly manual: email approvals, spreadsheets, phone calls, PDFs Fully manual: paper, phone

3. How do you select new suppliers when a need arises?

Structured RFP/RFQ process with weighted scoring on price, quality, and delivery Multiple quotes gathered, decision made by the team Manager makes the call based on past experience or referrals We use the supplier we've always used

Pillar 5 of 6

Planning & Forecasting

Demand and supply planning is where most working-capital mistakes are made. Operators with a structured forecasting cadence carry 20 to 40% less inventory than peers, with fewer stockouts. The gap between gut-feel and structured planning is usually where cash is trapped.

1. How do you forecast demand for the goods you buy or sell?

Statistical forecast: software-driven, updated at least monthly, accuracy tracked Structured manual forecast: sales and ops align on numbers in a recurring cycle; most work in Excel Informal: experienced people make a call based on recent history We don't forecast: we order when stock runs low

2. How often do sales, operations, and procurement formally align on the plan (S&OP or equivalent)?

Monthly: structured cycle with named owners and decisions logged Quarterly: a sit-down, reactive between cycles Ad hoc: only when something is clearly off Never: each function plans on its own

3. How accurate has your forecast been versus actuals over the last 6 months?

Within 10%: tracked and reviewed Within 25%: roughly right at category level Often off by more than 25%: we know it's a weakness We don't measure forecast accuracy

Pillar 6 of 6

Warehousing & Inventory

Inventory is the largest single asset on most operators' balance sheets, and the warehouse is where service levels are made or broken. Accuracy, turns, and visibility into what's actually on the shelf separate operators who can promise delivery dates from those who guess.

1. What's your current inventory record accuracy (system versus physical count)?

98%+: cycle counts confirm system is trustworthy 90 to 98%: usually right but reconciliation needed 75 to 90%: we know there's drift between system and reality Below 75%, or unknown

2. How is your warehouse managed?

WMS-driven: barcode or RFID scanning, real-time stock, directed picking Light system: ERP module tracks stock but workflows are manual Spreadsheets and tribal knowledge: people know where things are Pen, paper, and visual checks

3. How many inventory turns do you achieve per year on your core SKUs?

More than 8 4 to 8 2 to 4 Under 2, or unknown

Your Supply Chain Health Score

0/100

Pillar breakdown

Your top supply chain gaps

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How well does your supply chain actually run?

Pillars you'll be assessed against

Tell us about you and your business

Supplier & Route Risk

Transit Reliability & Visibility

Cost, Compliance & Documentation

Procurement & Sourcing

Planning & Forecasting

Warehousing & Inventory

Ready to close these gaps?

Dear Valued Customer,

Microsoft Edge

Google Chrome

Safari (Mac)

How well does your supply chain actually run?

Pillars you'll be assessed against

Tell us about you and your business

Supplier & Route Risk

Transit Reliability & Visibility

Cost, Compliance & Documentation

Procurement & Sourcing

Planning & Forecasting

Warehousing & Inventory

Ready to close these gaps?